Legal information by Meedee
✆   +856 21 412 636

We provide safety, accessibility and best business practices to users, customers and partners.

Terms of Service

How we provide products and services.


How we take care of your and our online security.

Intellectual Property Rights & Credits

How we partner with contributors third-party suppliers. How we deal with publishing rights and trademarks.


Who owns Meedee and whom to contact in case of legal issues.



Cookies Policy

Why and how we and third-party providers use "Cookies" to improve customer experiences, if you allow.

Code of Conduct

How we partner and cooperate with contributors, publishers and content providers.

1 Introduction

Welcome to the MEEDEE website ("Site", "us", "us" and "our"). These terms and conditions ("Terms and Conditions") apply to this website and all divisions, subsidiaries and affiliated internet sites operated by them that reference these terms and conditions. By visiting this website, you confirm your understanding of the terms and conditions. If you do not agree to these terms and conditions, you must not use this website. This website reserves the right to change, modify, add or delete these terms and conditions at any time. Changes will take effect when posted on the website without notice. Please check these terms and conditions regularly for updates. By posting these changes to these terms and conditions, your continued use of this site signifies your acceptance of these changes.

2. Use the website on the website

You are 18 years of age or under the supervision of a parent or legal guardian. We grant you non-transferable and revocable permissions to use this website to purchase personal items sold on this website in accordance with the terms and conditions stated. Commercial use or use on behalf of any third party is prohibited unless we expressly permit it in advance. Violations of these terms and conditions will cause the license granted in this paragraph to be immediately revoked without notice. The content provided on the website is for reference only. The products shown on this site are statements by the seller and not made by this site. The opinions or views expressed on this website are those of the individual who posted such content and may not reflect the views of this website.

Certain services and related features that may be available on the website may require registration or subscription. If you choose to register or subscribe to any of these services or related features, you agree to provide accurate and up-to-date information about yourself and to update such information in a timely manner when there are any changes. Each user of this website is solely responsible for ensuring the security of passwords and other account identifiers. The account owner is solely responsible for all activities performed using that password or account. In addition, you must notify us if you use your password or account without authorization. This website does not assume any direct or indirect liability for any loss or damage in any form caused by your failure to comply with or be related to the provisions of this section.

During the registration process, you agree to receive promotional emails from the website. You can then opt out of receiving such promotional emails by clicking the link at the bottom of any promotional email.

3. User submission

Any content you submit to this site and / or to us, including but not limited to questions, comments, comments and suggestions (collectively referred to as "submissions"), will become our exclusive property and will not be returned to you. In addition to the right that applies to any submission, when you post a review or comment on the site, you also grant us the right to use the name you submit in connection with that review, comment, or other content. You must not use a fake email address, pretend to be someone other than yourself, or otherwise mislead us or a third party about the source of any submission. We may (but have no obligation to) delete or edit any submissions.

4. Apply permissions

When you use an app created by MEEDEE , such as the MEEDEE app, you can grant us certain permissions on your device. Most mobile devices give you information about these permissions.

5. Dispute

Any disputes or claims related to your use of any MEEDEE services, or any products or services sold or distributed by MEEDEE , will be resolved through binding arbitration and not in court unless you can make a small claim if If your claim is eligible, you will file a claim with the court.

Each of us agrees that any dispute settlement procedure will be conducted on an individual basis only and not in the form of a collective, merger or representative action. If a claim is filed in court rather than arbitration for any reason, we will waive any right to a jury trial. We also agree that you or we can sue for infringements or other abuses of intellectual property in court.

6. Acceptance and pricing of orders

Please note that in some cases, orders cannot be processed for various reasons. This website reserves the right to refuse or cancel any order at any given time for any reason. Before we accept an order, you may be asked to provide additional verification or information, including but not limited to a phone number and address.

To avoid any fraudulent behavior of credit or debit cards, we reserve the right to verify your payment details and to verify the personal information you share with us before offering the product to you. This verification can take the form of an identity, residence or bank information check. Failure to answer after such a request will automatically result in the order being cancelled within 2 days. We reserve the right to directly cancel orders for which we suspect the risk of fraudulent use of credit or debit cards.

We are determined to provide users with the most accurate pricing information on our website. However, errors can still occur, such as when the price of a product is not displayed correctly on the website. Therefore, we reserve the right to reject or cancel any order. If the product price is wrong, we can contact you at our discretion to get instructions or cancel your order and notify you of the cancellation. We reserve the right to reject or cancel any such order whether or not the order has been confirmed and debited from your credit card.

7. Product description

Sellers on the MEEDEE platform try to be as accurate as possible. However, MEEDEE does not guarantee that the product description or other content is accurate, complete, reliable, current or error-free. If the product provided by the Buyloo a market place seller does not match the description, your only remedy is to return it to /in an unused state.

8. Returns, refunds and titles

MEEDEE does not take ownership of the returned item until it reaches our fulfillment center. At our discretion, we will decide whether to issue a refund without requesting a return. In this case, MEEDEE will not get the title of the refund. For more information about our returns and refunds, please see our return policy. MEEDEE will keep the product for you for up to 90 days for you to request a resend before treating it as an unclaimed item. Zh

9. Review, comment, communication and other content

You can post comments, reviews, photos, videos and other content; send e-cards and other newsletters; and submit suggestions, ideas, comments, questions or other information as long as the content is not illegal, obscene, threatening, defamatory, violates privacy, Infringes intellectual property rights (including publicity rights) or is harmful or offensive to third parties and does not contain software viruses, political campaigns, business solicitations, chain letters, mass mailings or any form of "spam" or unsolicited business Electronic message. You must not use fake email addresses, impersonate any person or entity, or otherwise mislead the source of the card or other content. MEEDEE reserves the right (but not the obligation) to delete or edit such content,

If you post content or submit material and unless we state otherwise, you grant MEEDEE a non-exclusive, royalty-free, permanent, irrevocable and fully separable license to use, copy, modify, adapt, publish, perform, translate, Created right. Derivative works can be produced, distributed, and displayed worldwide in any media. You grant MEEDEE and the sublicensee the right (if they choose) to use the name you submitted in connection with this content. You represent and warrant that you own or control all rights in the content you post; the content is accurate; the use of the content you provide will not violate this policy and will not cause harm to any individual or entity; and all rights Claim, you will pay MEEDEE. MEEDEE has the right (but no obligation) to monitor and edit or delete any activity or content. MEEDEE is not responsible or liable for any content posted by you or any third party.

10. Trademark and copyright websites

All intellectual property rights (whether registered or unregistered), the content of the information on the website, and all website designs, including but not limited to text, graphics, software, photos, videos, music, sounds, choices and arrangements, all software compilation, underlying sources The code and software belong to us. In accordance with Kenya's copyright law and international conventions, the entire content of this website is protected by copyright as a collective work. all rights reserved.

11. Arbitration

Any disputes, disputes or disagreements arising from the enforcement, interpretation, enforcement of these terms and conditions shall be finally resolved by arbitration by an independent arbitrator who shall be appointed in accordance with the rules of the Chartered Institute of Arbitrators. The arbitrator shall be a person who is legally trained and has experience in the field of information technology and is independent of either party. The place of arbitration is Chengdu, Sichuan, China. The language used in the arbitral proceedings shall be English. The arbitrator's award is final and binding and can be decided in any court of competent jurisdiction and implemented in accordance with Chapter 4 of the Arbitration Act 1995.

12. Applicable law

These terms and conditions shall be interpreted and governed by the laws in force in Laos.

13. Termination

In addition to any other law or equitable relief, we may immediately terminate these terms and conditions or revoke any or all of your rights granted under these terms and conditions without prior notice to you. Upon termination of the terms and conditions, in addition to any other legal or fair remedies, we will immediately revoke the password and account ID issued to you and deny you access to and use of this site in whole or in part. Any termination of these Terms and Conditions will not affect their respective rights and obligations (including but not limited to payment obligations) incurred prior to the date of termination. You further agree that the Website shall not be liable to you or any other person for any such suspension or termination.

Privacy Policy

Updated 23/09/23 - 11:59

1. Introduction to this privacy policy

1.1. At MEEDEE, we will take your privacy seriously. We are committed to complying with all data protection / privacy laws that apply to us.

1.2. In providing you with services or accessing the platform (as defined in the Terms of Use), we will collect, use, disclose and / or process data including your personal data.

1.3. This Privacy Policy exists to enable you to understand how we collect, use, disclose and / or process the data we collect and receive in the course of providing services to our customers, that is, you or accessing the platform. We will only collect, use, disclose and / or process your personal data in accordance with this privacy policy.

1.4. Be sure to read this privacy policy and any other applicable notices we may provide when we collect, use, disclose and / or process personal data about you in specific circumstances to give you a full understanding of how and why we use your personal data .

1.5. Click or tap "Register", "I agree to MEEDEE 's privacy policy" or a similar statement provided on the MEEDEE registration page, which means that you have been informed, understand the privacy policy, and have confirmed that you have Agreed and abide by this principle. Collect, use, disclose and / or process the personal data you describe and abide by the terms here.

1.6. We may update this privacy policy from time to time. Any future changes we make to this privacy policy will be posted on this page and notified to you when appropriate. Your continued use of the service, access to the platform, or use of the service, including placing orders on the platform, constitutes your confirmation and acceptance of our „You have been notified of changes“ to this privacy policy. Please check back often for any updates or changes to this privacy policy.

1.7. This privacy policy applies in conjunction with other statements, contract terms, and consent terms related to our collection, use, disclosure, and / or processing of your personal data, and does not cover them unless we expressly state otherwise.

1.8. You can access the platform and browse without having to provide personal details. However, if you want to use the service, you need to register for an account.

1.9. If you have any comments, suggestions or complaints about your personal data, please contact our data protection officer via our Contact Us page.

2. Personal data we collect from you

2.1. Personal data refers to any information, whether or not it is recorded in a material form, from which its personal identity can be clearly seen, or its identity can be reasonably and directly determined by the entity holding the information, or it can be directly placed with other information Definitely identify any informational individual.

2.2. As you use the platform and provide services, we may collect personal data from you, including but not limited to:

  • (A) identity data, such as your name, gender, profile picture and date of birth;
  • (B) contact data, such as billing address, shipping address, email address and phone number;
  • (C) account data, such as bank accounts and payment details;
  • (D) transaction data, such as payment details with you and other details of the products and services you purchased from us;
  • (E) Technical data, such as Internet Protocol (IP) addresses, your login data, browser type and version, time zone settings and locations, browser plug-in types and versions, operating systems and platforms, and other technologies on your device are used for Access platform
  • (F) personal data, such as your username and password, your purchase or order, your interests, preferences, feedback and survey responses;
  • (G) usage data, such as information about how you use the platform, products and services or view any content on the platform;
  • (H) location data, such as when you capture and share your location with us in the form of photos or videos and upload them to the platform;
  • (I) biometric data, such as voice files when you use our voice search function, and facial images when you upload your video to the platform; and
  • (J) marketing and dissemination data, such as your preferences for receiving marketing from us and our third parties, and your communication preferences.
  • 2.3. During your use of the platform and the provision of services, we may receive your personal data in the following circumstances:

  • (A) when you create an account with us;
  • (B) when you apply for any service or purchase any product available on the platform;
  • (C) when you use any of the features available on the platform or services, including recording any user-generated content to be uploaded on the platform;
  • (D) when you subscribe to our publications or marketing collateral;
  • (E) when you participate in competitions, promotions or surveys;
  • (F) when you participate in any event or activity on the platform;
  • (G) when you log in to your account on the platform or interact with us through external services or applications (such as Facebook or Google);
  • (H) when any other user of the platform makes any comments on the content you upload on the platform, or when you comment on the content of other users uploaded to the platform;
  • (I) when a third party makes a complaint about you or your content posted on the platform;
  • (J) when you access or use mobile games on the platform; and
  • (K) when you interact with us offline, including with our outsourced customer service agents.
  • 2.4. As you use the platform and provide services, we may also receive your personal data from third parties for the purposes specified in this privacy policy or any other clause.

    2.5. You can only submit accurate and misleading personal data, and you must keep it up to date and inform us of any changes to the personal data you provide to us. During our customer verification process, we have the right to request documents to verify the personal data you provide.

    2.6. We can collect your personal data only if you voluntarily submit it to us or as otherwise provided in this privacy policy. Unfortunately, if you choose not to submit your personal data to us or subsequently withdraw your consent to our use of your personal data, we may not be able to provide you services or access the platform.

    2.7. You can access and update the personal information you submit to us at any time as described below.

    2.8. If you provide us with the personal data of any third party, you represent and warrant that you have obtained the necessary consent of that third party to share and transfer their personal data to us and that we collect, use and disclose this data in accordance with this privacy policy.

    2.9. If you use your social media account to register as a user on our platform, or link your MEEDEE account to your social media account, or use some other MEEDEE social media features, we may visit you voluntarily The personal data media provider provided to you, please follow the provider's policy and we will manage your personal data in accordance with this privacy policy.

    3. Use and disclosure of personal data

    3.1. We may use personal data we collect from you or through third parties, or with third parties (including affiliates, third-party service providers and their service providers and affiliates, third-party sellers, and companies in between) ) Share or transfer to a third party for your specific purpose, including but not limited to the following:

  • (A) promote your use of the service or access to the platform, including answering your inquiries, feedback, claims or disputes through our outsourced customer service agents;
  • (B) processing your orders submitted through the platform;
  • (C) The amount you pay for the product through the platform, whether sold by us or by a third-party seller, will be processed by our agents;
  • (D) Deliver products you purchase through the platform, whether they are products sold by us or third-party sellers. We may pass your personal information to third parties in order to deliver the product to you (for example, to our courier or supplier), whether the product is sold by us or by a third party seller through the platform;
  • (E) provide you with the latest information on product delivery, whether it is a product sold by us or by a third-party seller through the platform, and for customer support purposes;
  • (F) compare information and verify with third parties to ensure that the information is accurate;
  • (G) manage your account with us (if any);
  • (H) verify and conduct financial transactions related to your online payments;
  • (I) auditing the download of data from the platform;
  • (J) Improving the layout or content of platform pages and customizing pages for users;
  • (K) identify visitors on the platform;
  • (L) research on the demographics and behavior of our users;
  • (M) To provide you with information that we consider useful to you or that you have requested from us, including information about our or third-party seller's products and services, provided that you have indicated that you have no objection to contacting you for this purpose;
  • (N) Allow other users to identify you as a user of the service through "Find My Friends" (or similar function), allow you to find other users and connect with them on the platform, and support social activity service functions
  • (O) promote services and use the information you provide to us, for example, you may choose to broadcast user-generated content (including video content) on our platform as part of our advertising and marketing activities on our platform;
  • (P) handle any complaints, feedback, enforcement actions and removal requests related to any content you upload to the platform;
  • (Q) display information on events, mobile games or any other events on the scoreboard on the platform;
  • (R) to derive other attributes related to you based on the personal data provided by you (whether provided to us or a third party) in order to provide you with more targeted and / or relevant information;
  • (S) We may also use your personal information from time to time to send you marketing or promotional materials about our or third-party seller's products and services, unless you opt out of receiving these materials; and
  • (T) We may also conduct automated decision-making processes for any of the above purposes.
  • 3.2. For the avoidance of doubt, you acknowledge and agree to MEEDEE sharing anonymous information, such as but not limited to the following:

  • (A) Summary information. We may conduct joint data analysis projects with selected third-party providers, use anonymous information to predict users' interests, and provide users with more targeted and / or relevant information based on aggregate information about their activities outside the platform Information
  • (B) Behavioral advertising. We may use anonymous information to work with selected third parties to derive certain models that help provide more accurate advertising to selected users.
  • 3.3. You can unsubscribe from receiving marketing messages at any time by using the unsubscribe feature in your electronic marketing materials. We may use your contact information to send newsletters from us and our related companies.

    3.4. In special circumstances, we may need to disclose personal information, for example, it is reasonable to believe that the disclosure is to prevent threats to life or health, for law enforcement purposes, or to meet legal and regulatory requirements and requirements.

    3.5. We may share and allow you to share your personal data with third parties and our affiliates for any of the above purposes, including but not limited to facilitating your use of the service, completing transactions with you, managing your account, and our relationship with customers. Market and meet any legal or regulatory requirements we deem necessary. When sharing your personal data with them, we strive to ensure that third parties and our affiliates ensure that your personal data is not affected by unauthorized access, collection, use, disclosure, processing or similar risks, and only retain it when needed Your personal data Your personal data serves the purposes described above.

    3.6. If you are located in Laos, we may transfer or allow the transfer of your personal data outside of Laos for any purpose specified in this privacy policy.

    4. Revocation of consent to continued use, disclosure and / or processing of personal data

    4.1. You may communicate your withdrawal of consent at any time for any of the above purposes and ways to continue to use, disclose and / or process your personal data, including personal data related to others, who may identify the time from that personal data , By contacting us page.

    4.2. Please note that if you communicate your withdrawal of consent to our use, disclosure or processing of your personal data for the purposes and means described above, we may not be able to continue to provide services to you or enforce any contract we have with you if we do not continue We will not be responsible for providing services to you or performing contracts with you. In this case, we expressly reserve our legal rights and remedies.

    5. Update your personal data

    5.1. The accuracy and completeness of the personal data you provide to us is important to your continued use of the platform and the services we provide. It is your responsibility to notify us of changes to your personal data or if you believe that the personal data we have about you is inaccurate, incomplete, misleading or outdated.

    5.2. You can update your personal data at any time by accessing your account on the platform. If you are unable to update your personal data through your account, you can contact our Data Protection Officer at: Contact Us page.

    5.3. If your personal data is still needed for the above purposes, we will take steps to share your personal data updates with third parties and affiliates with which you have shared your personal data.

    6. Access to your personal data

    6.1. If you would like to request information we have collected about your personal data or to ask us about the ways in which your personal data may have been used, disclosed or processed in the past year, please contact us through our Contact Us Data Protection Officer page. To make it easier for you to process your request, we may need to request more information about your request.

    6.2. We reserve the right to charge a reasonable administrative fee to retrieve your personal data records. If so, we will notify you of the cost before processing your request.

    6.3. We will respond to your request reasonably as soon as possible. If we are unable to respond to your request within twenty-one (21) days from the date of your request, we will notify you in writing. If we are unable to provide you with any personal data or to make corrections on your request, we should generally tell you why we were unable to do so (unless we are not required to do so under applicable data protection laws).

    7. Security of your personal data

    7.1. To protect your personal data from unauthorized access, collection, use, disclosure, processing, duplication, modification, disposal, loss, misuse, modification or similar risks, we have introduced appropriate management, physical and technical measures such as :

  • (A) restrict access to personal data by individuals who need access;
  • (B) maintain technology products to prevent unauthorized computer access; and
  • (C) Use 128-bit SSL (Secure Socket Layer) encryption when processing your financial details.
  • 7.2. If you believe that your privacy has been violated by MEEDEE, please contact our data protection officer by contacting us.

    7.3. However, you should be aware that neither the method of transmission over the Internet nor the method of electronic storage is completely secure. Although security cannot be guaranteed, we strive to protect your information, and we constantly review and enhance our information security measures.

    7.4. Your password is the key to your account. Please use unique numbers, letters and special characters. Do not share your MEEDEE password.

    Intellectual Property | Copyrights | Credits

    Updated 23/09/23 - 11:59

    1 What are Intellectual Property Rights?

    We protect content and rights of your contributors, authors and affiliated partners.

    Imprint & Legal Contact

    Company Information: Meedee Publishing
    is a service of Pankham Jampa Sole Limited
    located in Vientiane, Lao PDR


    Phone: +856 ..

    Return | Refund | Warranty Policy

    Updated 23/09/23 - 11:59

    Thank you for shopping at Meedee

    This policy is currently reviewed and will be online in a few days. If you have requestes please contact SUPPORT at the right bottom of this screen.

    1 What cookies are

    Our cookie policy is currently reviewed due to a major update of the MEEDEE web presences. Once we have use cookies, you will find the necessary information here.